FAQ

Frequently Asked Questions (FAQS)

We’re committed to supporting you. From everyday technical support to customised solutions, we always ready to help. Whatever your question, we’ll be with you every step of the way.

Q1. Paypal & Amazon Gift Card?
Paypal gateway is temporary closed,amazon e-gift card and Alipay supported. 支付宝付款汇率换算为:$1 美金 = ¥6.8 人民币

For Amazon e-gift card, Buy an e-giftcard at www.amazon.com (IMPORTANT: Recipient E-mail myelib@qq.com), and send me an email after you finish purchasing amazon e-gift card. Then I will send the book to you

Q2. How to contact you?
Email: myelib@qq.com,  微信: myebook
Q3. Need I register an account to buy the etextbooks/ebooks?
NO! Registration is not nessary. You can buy any eTextbooks/eBooks in this site without an account. Very simple, Add to Cart—>Check out!–>Leave your Email on Check out page
Q4. Lost password?
Refer to Q2, Registration is not nessary. You can buy any eTextbooks/eBooks in this site without an account.
Q5. How soon will you send the eTextbooks to me?
Files/download link will be sent to your email in 1- 24 hours due to different time-zones between us!
Q6. Do I download the file immediately after payment?
NO! We send the files/download link to your email in 1-24 hours due to different time zones between us.
Q7. Why do not I receive the book?
Files/Download links sent to your email in 1-24 hours. If you do not receive it, it may be in your SPAM Email.