FAQ

Frequently Asked Questions (FAQS)

We’re committed to supporting you. From everyday technical support to customised solutions, we always ready to help. Whatever your question, we’ll be with you every step of the way.

Q1. How to contact you?
myelib@qq.com
Q2. Need I register an account to buy the etextbooks/ebooks?
NO! Registration is not nessary. You can buy any eTextbooks/eBooks in this site without an account. Very simple, Add to Cart—>Check out!–>Leave your Email on Check out page
Q3. Lost password?
Refer to Q2, Registration is not nessary. You can buy any eTextbooks/eBooks in this site without an account.
Q4. How soon will you send the eTextbooks to me?
Files/download link will be sent to your email in 1- 24 hours due to different time-zones between us!
Q5. Do I download the file immediately after payment?
NO! We send the files/download link to your email in 1-24 hours due to different time zones between us.
Q6. Why do not I receive the book?
Files/Download links sent to your email in 1-24 hours. If you do not receive it, it may be in your SPAM Email.